Investigations

Every alert becomes an investigation with a timeline, an assignee, notes and one-click actions, so brand protection teams can act before the fakes spread.

an alert gathers a timeline and exports an evidence pack

How it works

Three steps.

  1. Triage

    Severity, status and owner on every alert.

  2. Investigate

    A timeline of every scan, affected serials and the map.

  3. Act

    Revoke serials, notify the distributor, export an evidence pack.

Why it matters

What you get.

  • Evidence that holds up

    PDF report, scan CSV and a SHA-256 manifest for every export.

  • One-step revocation

    Revoked codes tell the next person who scans them not to buy.

  • Distributor notices

    Send the details to the right distributor by email or WhatsApp.

  • Full audit log

    Every action recorded, kept for years.

Specifications

The details.

Statuses
Open, Investigating, Resolved
Actions
Revoke batch or range, notify distributor, export evidence
Evidence pack
PDF, CSV, SHA-256 manifest
Access
Brand protection role, with SSO

See it on your own product.

Send us one SKU. We’ll sign a batch, print test labels and show you live scans within a week.